Refund policy

1. REFUND POLICY (NO RETURN / NO REFUND)

Refund Policy – GM Smart Choice

At GM Smart Choice, we do not offer any returns or refunds.

All sales are final. payments are strictly non-refundable.

We provide only a 10-day replacement warranty for manufacturing defects.
Replacement requests must be raised within 10 days from the date of delivery.

A clear 360° unboxing video recorded while opening the parcel is mandatory for any replacement claim.
The video must clearly show the sealed package, product condition, and issue.

Issues reported after 10 days, physical damage, water damage, or products without an unboxing video are not eligible for replacement.

Refunds are not provided under any circumstances.

2. RETURN POLICY (DISABLED)

Return Policy – GM Smart Choice

GM Smart Choice does not accept returns.

We do not provide return, exchange, or refund services.
Only replacement is offered for eligible manufacturing defects within 10 days of delivery, subject to our replacement policy conditions.

3. REPLACEMENT POLICY (IMPORTANT)

Replacement Policy – GM Smart Choice

We offer a 10-day replacement warranty for manufacturing defects only.

Conditions for replacement:
• Request must be raised within 10 days of delivery
• 360° unboxing video is mandatory
• Product must be unused and in original condition

Replacement is NOT covered for:
• Physical or water damage
• Normal wear and tear
• Issues reported after 10 days
• Missing or unclear unboxing video
• Customer dissatisfaction or change of mind

If replacement accepted,replacement product will be delivered by 6-10 days